In this edition of Around the Coin, Faisal Khan interviews Olivia Chow, the Project Lead of Finder.com's Money Transfer Award.
Olivia discusses how for the first time in the remittance industry, Finder.com is presenting awards to money transfer companies. These awards are based on weeks of detailed research that Olivia and her team conducted on various online money transfer companies in the US.
finder.com is a US personal finance comparison website, which helps Americans compare financial products online so they can make better informed decisions. Consumers can visit finder.com to compare and learn about international money transfers, as well as, credit cards, mortgages, personal loans, life and travel insurance, shopping coupon codes, and so much more before choosing the option that best suits their needs.
Best of all, finder.com is completely free to use. We’re not a bank or insurer, nor are we owned by one, and we are not a product issuer or a credit provider. We’re not affiliated with any one institution or outlet, so it’s genuine advice from a team of experts who care about helping you find better.
finder.com launched in the U.S. in September 2015 and is privately owned and self-funded by two Australian entrepreneurs – Fred Schebesta and Frank Restuccia – who successfully grew finder.com.au to be Australia's most visited personal finance website of three million unique monthly visitors.
In January 2017, finder.com conducted a survey that revealed 96% of Americans were not happy with their money transfer providers. The survey was followed by a comprehensive study into the industry, which aims to improve transparency and recognize best practice through the finder.com Money Transfer Awards 2017. finder.com delved into the potential causes of this widespread dissatisfaction and uncovered hidden fees, quote discrepancies and onerous processes are just some of the practices consumers transferring money overseas are regularly exposed to. Five main methods of testing were used including: live transfers, online quote generation (over 2,000), user testing, site testing and external ratings.
The awards is an extensive study of an initial 35 providers that was narrowed down to 13 providers in the running for awards in six categories including:
Olivia Chow is the Project Lead of the finder.com Money Transfer Awards. She specializes in prescriptive consumer and trend research having been a founding member of the Hanesbrands Inc. Global Trend and Innovation team, consulting for the New York Times, and writing for VICE and Intel’s Creator’s Project.
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